SMS Messaging Consent & Opt-In Policy

Last updated: April 2026

How You Receive Messages

Calls to Booking is a missed call recovery service used by contractor businesses. When a customer places a phone call to a contractor's business number and the call goes unanswered, our system automatically sends a single SMS to the caller's number.

No message is ever sent to any phone number that has not first placed an inbound call to the contractor's business line. The act of calling the business number constitutes the consumer's initiation of contact and serves as implied consent to receive a follow-up SMS regarding that call.

What Messages Are Sent

Messages are limited to:

• A single missed-call acknowledgment asking the caller what service they need
• One follow-up message with a link to schedule an appointment, sent only if the caller replies
• Up to one reminder message if no appointment is booked within 24 hours

Messages are sent from the same phone number the customer originally called.

Sample Message

Hi! Sorry we missed your call at [Business Name]. What service can we help you with today? Reply here and we'll get back to you shortly. Reply STOP to opt out.

How to Opt Out

Reply STOP to any message at any time. You will receive no further messages. Reply HELP for assistance.

Message Frequency & Costs

Message frequency depends on your interaction with the business. Message and data rates may apply depending on your mobile carrier plan.

Contact

For questions about this policy, contact us at support@callstobooking.com.